Database Administrator 4

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Database Administrator 4 is a senior technical position accountable for the operational excellence and business continuity of enterprise database infrastructure. This role encompasses end-to-end database lifecycle management across hybrid cloud and on-premise environments, with responsibility for ensuring optimal availability, performance, and reliability. Key technical accountabilities include advanced performance tuning of database systems and SQL workloads to maximize efficiency and customer satisfaction, as well as designing and maintaining enterprise-grade High Availability and Disaster Recovery architectures that safeguard business operations. The position requires a strategic blend of hands-on technical proficiency and architectural thinking to deliver resilient, high-performing database services that support critical business functions across multi-cloud and traditional infrastructure platforms. #India

• Provide and maintain detailed technical documentation on complete Database Lifecycle Management
• Experience architecting, implementing, maintaining, and supporting DB High Availability and Diastase Recovery options
• Experience tuning the database infrastructure to optimize Database performance
• Maintains on-call responsibilities with responsiveness, technical accuracy and timeliness as required.
• Must be able to identify and resolve Database Bottlenecks
• Evaluate the impact of industry trends to our database standards
• Work in a cross functional teams’ environment to support our Product Suite.
• Mentor other Database Administrators
• Technical leadership for medium to large projects
• Implementing effective security protocols, data protection measures, and storage solutions
• Documenting processes and preparing reports
• Recommending and implementing improvements to processes and technologies.

• 10+ years Database Administration experience.
• Hands-on experience with end-to-end Exadata infrastructure lifecycle, including hardware installation, system configuration, database deployment, and ongoing maintenance of engineered systems to optimize database performance and availability
• Proven expertise in designing, implementing, and managing Oracle RAC environments for high availability and load balancing, with deep understanding of cluster services, interconnect optimization, and workload distribution
• Strong analytical skills in SQL plan analysis, execution path optimization, and query rewriting to improve response times, reduce resource consumption, and enhance overall application performance
• Proficient in enterprise Linux operating system installation, configuration, and management, including storage, networking, and security hardening for database workloads.
• Ability to determine the impact of for industry trends on our customer base and our product catalog
• Excellent analytical and problem-solving skills
• Effective communication skills for working across support and engineering departments
• Experience supporting Databases in a cloud hosting infrastructure (AWS or Microsoft Azure preferred)
• High proficiency in diagnosing and remediating complex technical issue.
• Experience partnering with Oracle Advanced Customer Services for Exadata environment maintenance, including quarterly patch cycles, firmware upgrades, and critical security updates while maintaining zero-downtime requirements
• Expertise in coordinating and executing complex database patching strategies across RAC and Data Guard environments, ensuring patch consistency, minimizing downtime, and maintaining disaster recovery readiness
• Demonstrated experience deploying and supporting Oracle Standard Edition and Enterprise Edition databases in AWS cloud environments, including RDS configuration, EC2-based deployments, and cloud-native high availability solutions

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.