Data Analyst

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Granicus is looking for data analyst to join Granicus’s Business Analytics team as part of the Operational Excellence function. The data analyst will use Granicus business data to develop reporting and analytics to drive operational improvements and business decision making.

• Develop lakehouses/warehouses, dataflows and semantic models in Microsoft Fabric under established standards and guidance
• Design, develop, and maintain Power BI dashboards and reports
• Apply best practices for data modeling, DAX, and report performance optimization
• Collaborate with stakeholders to understand their data needs
• Ensure the accuracy and reliability of data presented in the dashboards
• Train end-users on how to use the dashboards and reports effectively
• Troubleshoot data-related issues and maintain the Power BI infrastructure
• Stay updated with the latest Power BI features, updates, and best practices
• Conduct descriptive and diagnostic analysis to identify trends, risks, and improvement opportunities.

• 3+ years of experience with information systems, business intelligence, business analytics or a related field
• Proficiency in Power BI and other data visualization tools; 3+ years of Power BI experience preferred
• Experience with SQL, DAX, and other data languages
• Strong understanding of data analysis and visualization principles
• Familiarity with data pipelines, ETL/ELT concepts, and data quality practices.
• Excellent problem-solving skills and attention to detail
• Strong communication skills and working well in a team
• Ability to excel in a remote environment.

Security Requirement:

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.