Manager - Human Resources Compliance & Shared Services

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Leads a team focused on HR compliance, policy and global processes. You will lead and ensure the organization follows HR regulatory requirements by ensuring compliance with policies, procedures, and regulations.  Process owner for all global process including talent evaluation, performance reviews, merit/promotion process and employee engagement surveys.  Responsible for ensuring timely resolution to HR inquiries received from employees and outside parties. Responsible for global Leave of Absence processes. Oversee see a small team of HR Generalists as well as HR Coordinator/Office Administration team.  This is a 12 month maternity cover and will be a fixed term assignment

• As a leader, championing change, drive a high-performance culture in support of the overall Granicus vision and pro-actively contribute to development of the HR strategy and objectives.

• You will ensure compliance with policies, procedures, and regulations and oversee federal state and local compliance with laws pertaining to employment including Work Authorization and Immigration, Employment Posters, Affirmative Action, EEO and Vets Reporting
• Updating policies, procedures, methods, and guidelines following all applicable laws and regulations for HR related governance. Responsible for coordinating annual employee handbook and policy updates with SMEs.

• Oversees global Leave Administration including STD, LTD, parental leave and FMLA
• Handles and submits workers compensation and unemployment claims.
• Ensures all employment posters, where applicable, are maintained online.
• Oversight for security and compliance audits and resources as needed from within the HR team

• Advise management on necessary actions in alignment with current employment law requirements; provide guidance and training to staff as needed.
• Stay up to date on changing employment regulations and implement policies, procedures, and systems by participating in educational opportunities, reading professional publications, to reduce the organization’s risks.

• Oversees office team processes including stationary supplies, seating charts, visitor bookings, catering arrangements, office mail and shipments, general maintenance etc
• Oversees the timely completion and accuracy of compliance requirements such as EEO-1, VEVRA, Vets 100a reports, Affirmative Action Plan, state reporting requirements (e.g. California, Minnesota) and others as needed.
• Act as primary liaison between immigration attorney and employees during the immigration process. Provide oversight on all immigration matters. Coordinating with the HRBPs within the client groups to process work authorizations as needed.

• Responsible for the input, implementation, and identification of problem areas for HR transactions and service delivery processes
• Maintains the People Assist (HR Shared Services ticketing system) within UKG
• Maintains HR Intranet for related global processes.
• Responsible for the maintenance and set up of SecureSheet, the platform used for global merit/promotion/bonus processing and Talent Evaluations.  Partners closely with HR Operations and Payroll teams.
• Responsible for project managing global processes working closely with HR Operations, HR Business Partnering, L&D and Engagement teams on training and communications.
• Responsible for process improvement, including evaluating existing systems and procedures, providing recommendations for changes and improvements, and implementing changes.
• Leads a team of HR Generalists and HR Coordinators
• Leads a team of Office Administration staff in various offices (Tucson, Denver, Washington DC)

• Minimum (8) eight years’ experience in human resources, human capital consulting or related supporting a global organization
• BA/BS degree in Human Resources or business equivalent
• Sound knowledge of local labor laws and government requirements, policy development and related laws and regulations
• Thorough understanding and affinity to data, technology, and customer service
• Strong internal customer focus and relationship skills with a flexible communication style
• Consistent ability to apply solid judgement ensuring integrity, compliance, and confidentiality
• Outstanding facilitation, collaboration, and project management skills; detail orientation and multitasking skills
• Experience in a role requiring independent decision-making and management of conflicting priorities in a fast-paced environment
• Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and Outlook
• A passion for leading and driving agile, service focused, business-aligned high performing global human resource teams

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.