Quality Engineer 3

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Quality Engineer role at Granicus combines manual testing expertise with automated testing skills, specifically using Playwright  for end-to-end automation. This position is ideal for quality engineers who excel at both exploratory testing and building robust automated test suites. The successful candidate will balance hands-on manual testing with developing and maintaining Playwright  automation frameworks to ensure comprehensive coverage of our SaaS products.  Quality Engineers in this role are expected to think critically about test strategy, identify areas where automation provides the most value, and execute thorough manual testing where human insight is essential. They work closely with development teams to integrate automated tests into CI/CD pipelines while maintaining high standards for manual testing practices. 

• 5+ years of professional experience in Quality Assurance and Software Testing
• Manual Testing Responsibilities
• Execute comprehensive manual test plans covering new feature development and regression testing cycles 
• Perform exploratory testing to uncover edge cases and usability issues 
• Conduct accessibility testing using both manual techniques and automated tools 
• Validate user workflows and business logic through hands-on testing 
• Identify and document defects with clear reproduction steps and impact assessment 
• Automation Responsibilities 
• Design and develop end-to-end test automation using Javascript/Playwright  framework 
• Create and maintain comprehensive automated API test suites leveraging Playwright REST helper for thorough backend testing 
• Build reusable page objects and step definitions for maintainable test code 
• Seamlessly integrate automated test suites into CI/CD pipelines to enable continuous testing and rapid feedback 
• Debug and troubleshoot automated test failures in various environments 

• Collaborate with product management to understand requirements and acceptance criteria 
• Work with developers to identify testable scenarios and automation opportunities 
• Participate in test planning and estimation during sprint planning 
• Mentor team members on both manual testing techniques and playwright best practices 
• Champion quality processes and advocate for comprehensive test coverage 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.