DevOps Engineer 3

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

​​The DevOps Engineer III will play a significant role in the development, automation, and security across our diverse company portfolio. We presently use a diverse number of systems like Chef, GitLab, GitLab-CI, Terraform, and Kubernetes to automate the testing and delivery of both our Windows and Linux based hosted applications, with plans to consolidate on a standard set of tools leveraging GitLab-CI and Kubernetes where possible. The DevOps Engineer III will have a strong understanding of full-stack application development, testing, continuous integration, a passion for security, and experience working in an agile software development environment. #India

• • Support the software development process by identifying inefficiencies, recommending solutions, automating delivery, and implementing testing 
  • Mentor other engineers. 
  • Technical leadership for small to medium sized projects 
  • Escalation support for the SRE team 
  • Provisioning and maintenance of systems, load balancer configs, firewall rules, databases, and other automation-driven infrastructure tasks 
  • Automate CI/CD pipelines to build and deploy our software 
  • Work towards implementing platform stability and cost-effective practices. 
  • Troubleshoot infrastructure and application related issues. 

• • Bachelor's Degree in Computer Science and/or relevant experience 
  • 4+ years Software Engineering or Operations support 
  • Strong hold in Linux and Windows administration 
  • Very strong proficiency in diagnosing and remediating complex technical issues 
  • Very strong understanding of cloud hosting infrastructure 
  • Very strong hands-on experience with Kubernetes and Helm Chart. 
  • Very strong hands-on experience with designing and implementing infrastructure using IAC, Terraform. 
  • Very strong experience on observability frameworks, with Elastic preferred 
  • Strong hold on Continuous integration/Continuous Deployment concepts 
  • Good understanding of cloud networking concepts. 
  • Strong understanding of source code management, GitLab preferred. 
  • Strong understanding of containerization concepts. 
  • Strong proficiency in diagnosing and remediating complex technical issues 
  • Effective communication skills for working across support and engineering departments 
  • Passion for security and identifying opportunities to improve security and testing 
  • Well versed with using AI/ML in coding and troubleshooting for DevOps tasks  
  • Should have executed at least one POC in improving DevOps productivity leveraging AI/ML. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.