Human Resources Generalist

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The HR Generalist at Granicus is the primary HR partner for employees and people managers in India, responsible for delivering a consistent and positive employee experience across the entire employee lifecycle.

This role serves as the first point of contact for all HR-related queries, employee relations, and HR operations. The HR Generalist plays a critical role in ensuring employees feel welcomed, supported, heard, and treated fairly, while enabling managers to lead effectively and in compliance with company policies and local regulations.

A key focus of this role is to drive employee engagement and culture through onboarding, offboarding, communication, celebrating employee events, recognition activities and HR engagement programs while maintaining the highest standards of integrity, confidentiality, data accuracy, and compliance.

Employee Experience & HR Operations (Hire to Retire)

• Own the employee experience lifecycle including onboarding, induction, ongoing support, and offboarding.
• Lead new joiner welcoming and HR induction programs, covering company overview, HR policies, benefits, and employee resources.
• Act as the first point of contact for all HR queries, ensuring timely, accurate, and empathetic responses to employees and managers.
• Manage end-to-end offboarding, including exit documentation, experience letters, full & final coordination, and conducting exit interviews with actionable insights.
• Support investigations related to workplace conduct, grievances, or policy concerns, maintaining confidentiality and objectivity.

HR Policies, Compliance & Data Accuracy

• Support implementation and ongoing administration of HR policies & benefits, compliance requirements (e.g., maternity benefits, leave policies).
• Ensure high level of data accuracy across employee records, reports, letters, and HR documentation.
• Maintain standardized HR templates, letters, and employee records, ensuring consistency and audit readiness.

HRIS Implementation & Reporting

• Support and drive adoption of HRMIS platforms, ensuring data integrity, process alignment, and user readiness.
• Partner with HRIS/global teams to maintain accurate people data and reporting across HR programs.

Employee Engagement & Culture

• Plan and execute employee engagement initiatives, including festive celebrations, cultural events, recognition activities, and team events (onsite/offsite).
• Partner with leadership to strengthen employee connection, morale, and retention through meaningful engagement efforts.

Stakeholder Partnership

• Build strong, trusted relationships with employees, managers, and HR partners.
• Provide high-quality HR customer service, ensuring HR is seen as approachable, responsive, and value driven.

5+ years of experience as an HR Generalist 

Excellent interpersonal skills with the ability to engage confidently with employees and managers at all levels.

High attention to detail with a strong focus on data accuracy and documentation.

Demonstrated ability to handle confidential and sensitive matters with integrity and discretion.

Strong communication skills — clear, empathetic, and professional (written and verbal).

Comfortable working with HR systems and MS Office, including reporting and presentations.

Sound judgment, practical problem-solving ability, and a people-first mindset.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.