Employee Communications Specialist

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Employee Communications Specialist strengthens Granicus’ internal messaging by delivering clear, timely, and consistent communications that support organizational goals. Working closely with the Director of Employee Communications and Engagement, this role partners with leaders across departments and global regions to ensure unified messaging for all employees. Key responsibilities include collaborating with cross-functional teams to enhance internal storytelling, managing internal communication channels and content, and supporting companywide communication initiatives. The role also monitors communication metrics to identify data-driven opportunities to improve employee engagement. Success in this role requires strong written communication skills, initiative, problem‑solving ability, effectiveness in partnering across functional teams, and comfort with new digital platforms and technologies, including artificial intelligence

• ​​Manage Granicus’ internal global content calendar. Coordinate companywide messages to all employees and by management level, schedule send dates, identify overlaps, and ensure strategic timing.  

• ​Facilitate the development, distribution, and follow-up sends of The Gran Newsletter. Ensure consistent delivery and relevance of our twice-monthly newsletter to 2,000+ employees across 10 countries.  
• Prepare and review news updates for accuracy, clarity, and alignment with Granicus’ voice before sharing internally. Maintain the newsletter section of our intranet with timely updates for all employees. 

• ​Support the development and maintenance of our Communications 3.0 strategy. Assist with the design, implementation, and sustainment of a standardized communications framework with clear guardrails for messaging (e.g., content calendar planning, consistent look and feel, and global voice). 

• ​Manage the intake process for internal communications requests and triage submissions efficiently. This includes partnering with the director to review, edit, and provide feedback on content submissions.  

• ​Support event planning and logistics for company initiatives, such as company all-hands meetings, CEO sessions, guest speakers, and the company event calendar, ensuring each event fosters connection and aligns with Granicus’ mission, values, and strategic priorities. 

• ​Advance Granicus’ employee branding internally and externally via social platforms like Glassdoor and Indeed. This includes making site updates to keep our brand current and regularly sharing employee stories and company news. Partner with the Granicus Marketing team to cross-share content on and from LinkedIn.  

• ​Coordinate logistics for employee award programs. Ensure smooth delivery and high engagement.  

• ​Use AI-driven tools to support project management, workflow optimization, idea generation, and communications development. Monitor communication metrics and identify data-driven improvements. 

• ​​Minimum 3 years of experience in a corporate communication function 

• ​BA/BS in marketing, communications or another related field is preferred 

• ​Strong written communication skills 

• ​Experience with social media platforms and postings, including Glassdoor and LinkedIn 

• ​Experience collaborating with leaders and cross-functional teams 

• ​Strong problem-solving skills and the ability to manage multiple deadlines 

• ​Ability to use data and metrics to inform communication strategies 

• ​Comfort with new technologies, including AI 

• ​Experience in event coordination and communication logistics 

• ​Proficiency with digital communication tools and Microsoft Office Suite 

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Other Job Info 

• The position requires strong English language skills and proficiency. 

Security Requirement: 

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.