Senior Product Manager - UK Public Sector

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Senior Product Manager is the UK market authority across the Granicus portfolio and is responsible for translating UK public sector needs into product strategy, roadmap recommendations, and commercial outcomes.

This role partners closely with the Director of Product Management, Sales, Customer Success, and global Product Management teams to drive growth, retention, competitive differentiation, and product adoption across the UK market.

The role also identifies opportunities for AI-enabled capabilities, automation, and responsible AI practices that improve customer value and strengthen Granicus’ market position.

Market and Customer Insight

Act as the voice of the UK public sector market.

Maintain a deep understanding of customer needs, procurement requirements, digital transformation priorities, and market trends.

Identify opportunities for AI-enabled capabilities and emerging customer needs.

Product Strategy and Roadmap Influence

Influence global product roadmaps through evidence-based recommendations.

Translate UK customer requirements into clear business cases, use cases, and product priorities.

Advocate for UK market requirements while balancing global scale.

Commercial and Competitive Strategy

Monitor competitor offerings, pricing, positioning, and AI capabilities.

Support pricing, packaging, and go-to-market decisions through market analysis.

Provide commercial insight for strategic opportunities and key customer engagements.

Cross-Functional Leadership

Partner with Product, Sales, Marketing, Customer Success, Legal, and Security teams.

Ensure UK market insights are reflected in product decisions and market execution.

Communicate regional opportunities, risks, and performance to senior stakeholders.

Performance and Growth

Monitor adoption, retention, expansion, ARR growth, and customer feedback.

Use data, customer insights, and AI-assisted analysis to identify trends and opportunities.

Measure outcomes and continuously improve product recommendations.

• Required

  Experience in SaaS Product Management or a closely related product strategy role.

  Strong understanding of product discovery, roadmap development, and stakeholder management.

  Commercial acumen with experience evaluating pricing, packaging, and revenue opportunities.

  Strong analytical and communication skills.

  Experience influencing senior stakeholders without direct authority.

  Preferred

  Experience working with UK public sector organisations.

  Familiarity with procurement frameworks such as G-Cloud, BOS2, and LVPS.

  Experience with AI-enabled products, responsible AI principles, or using AI to support product analysis and decision-making.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.