Senior Director, Software Engineering

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Senior Director of Software Engineering at Granicus is a managerial and technical leader of a software engineering department. This person has extensive hands-on experience in software engineering and can make responsible tactical and strategic decisions concerning the operability, sustainability, security, and scalability of the Granicus platform. They develop procedures and practices that support the execution of the engineering team’s goals, while helping to maintain the innovative, fun, and focused culture of the team. The Director works with leaders across the Product Team – such as the Security Team, the Program Manager, and the Senior Director of Operations – to ensure key stakeholders’ needs are represented. The Senior Director establishes and collects key performance indicators of their team to report to upper management. The Senior Director will not be expected to code but will benefit greatly from the experience of having done so in the past. Finally, the Senior Director is a manager of managers, and handles employee development, mentoring, training, and performance assessments. The Senior Director reports to the VP of Software Engineering and has managerial and technical oversight of multiple distributed teams, overseeing software development, security and quality practices, hiring and training, product roadmap realization, and ongoing measurements of team success.

• Represent software engineering interests in interactions with product management, platform engineering, and technical operations leaders
• Assist in development and refinement of training materials for new employees and existing employees
• Define, refine, and report key performance indicators for the software teams to provide clarity on productivity and technical health
• Ensure scrum teams are delivering on commitments according to plan
• Assist with the creation of a security and quality culture in each scrum team
• Drive hiring decisions for key roles in engineering teams
• Identify and/or help to eliminate obstacles or sources of inefficiency in the software development process
• Lead teams in adhering to Granicus best practices in SDLC and staying astride of new developments in secure, performant, and reliable software development
• Collaborate with cross-functional teams, including product management, cloud, and security, to ensure successful product delivery.
• Drive continuous improvement in engineering processes and methodologies.

• Multiple years of experience managing software engineers through successful product deliveries in a fast paced, collaborative environment
• Deep knowledge of Agile development, in particular Scrum
• Experience managing global development teams, particularly with teams co-located in India and North America and/or Europe
• Several years of hands-on experience in software engineering as an individual contributor
• Excellent communication (verbal and written) skills for interacting with all internal organizations and business customer groups
• Elevated level of personal initiative, integrity, and leadership
• Ability to serve as the technical leader of a distributed, collaborative, and extraordinarily skilled software development team
• Experience with secure coding practices and secure software development lifecycles

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.