Revenue Technology Enablement Manager

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

​​Granicus is looking for a results-oriented Revenue Technology Manager with highly competency technical acumen to join the global Sales Enablement team. This person will be a “trusted advisor” and business partner, focused on optimizing the usage of technology to better support revenue organization productivity. This is a high impact and visible role, with rapidly changing priorities. You will think strategically and execute workflows operationally. You will create training & tool programming that aims to drive revenue, growth, and maturation across the Sales Organization.  

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​The ideal candidate will support the Granicus Sales organization by representing the revenue team’s point of view in Business Systems and Operations as it pertains to the entire lead-to-revenue workflow. This individual will be hands-on with sellers and cross-functional personnel to create, identify, and refine technology workflows and documentation supporting critical sales activities, as well as being the primary liaison to the Business Systems team for technology and process improvement projects. This role will be responsible for implementing a systematic approach to the adoption, implementation, and ongoing maintenance of various technology platforms within the sales organization.    

• • ​​Represent the seller's point of view in Business Systems and Operations across the entire lead-to-revenue workflow.   
  • ​Develop and document user workflows for sales and revenue teams ensuring alignment with Granicus’s sales methodology and process.  
  • ​Create, identify, and refine technology workflows and documentation supporting critical sales activities.  
  • ​Quantify and report on user adoption, tool utilization, and productivity metrics to inform enablement strategy and platform optimization.  
  • ​Manage tool governance, standard operating procedures (SOPs), and ensure appropriate user settings and guidelines are in place and maintained.  
  • ​Troubleshoot technical challenges and serve as the front-line platform response.  
  • ​Test new features and platform functions before and after implementation to ensure readiness and usability.  
  • ​Innovate with in-platform AI capabilities to streamline user workflows, reduce friction, and eliminate duplicative tasks across the sales tech stack.  
  • ​Implement a systematic approach to the adoption, implementation, and ongoing maintenance of various technology platforms within the Sales organization.  
  • ​Participate in high-impacts parts of the planning cycle for Integrations, New GTM Initiatives, and Territory Updates  
  • ​Become an expert in our systems and processes and act as a subject matter expert to the business.  
  • ​Act as an internal business partner to Sales Leadership. Form a regular cadence and build a strong internal brand within your stakeholder group.    

• • ​​Bachelor's degree in Business, technology, or related fields OR equivalent experience 
  • ​Technical platform certifications (ex: Salesforce trailhead) 
  • ​5+ years of experience in Business Systems, sales enablement, sales operations, preferably in a SaaS model, or B2G environment 
  • ​Demonstrated experience in implementing & training tech stack workflows, technology adoption and productivity that drive revenue growth  
  • ​Adept in driving change management for technology & productivity in revenue organizations  
  • ​Effective project management skills, including challenging the status quo and identifying needs to re-assess existing approaches/processes; proven ability to oversee a project with objective of prioritizing and investing time appropriately 
  • ​Ability to work under pressure and within short time constraints in a complex system and business integrated environment  
  • ​Must be able to set expectations with internal customers, and meet those expectations  
  • ​Salesforce experience required in Lightning Experience and CPQ  
  • ​Experience with other best-in-class sales technology, including but not limited to: Salesloft, Clari, Gong, Highspot 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.

Here’s what you can expect as a Costa Rica-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Private health, vision, dental and life insurance – Comprehensive coverage for you and your family.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family

• Paid Parental Leave - For both birthing and non-birthing parents.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.