Software Engineer 4

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Software Engineer role at Granicus is for developers growing their technical and software development skills developing products in a SaaS based environment. They take on challenging technical tasks and consistently make significant contributions to all areas of the Granicus product suite.  Software Engineers are proficient in multiple different technologies and gain on-the-job experience applying their knowledge and experience in improving the design and quality of our products. They understand the deployment process and support our applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team. #India

• Design, develop, and maintain scalable backend services and APIs supporting data ingestion, transformation and analytics workloads
• Work closely with other data engineers, analysts and product managers contributing to design discussion for data pipelines, caching and compute
• Ensure reliability and observability with logging, metrics and alerting
• Champion CI/CD automation and environment parity
• Develop and orchestrate multi-agent systems, including LangFlow pipelines and agent-to-agent (A2A) communication.
• Deploy multi-agent systems to production with robust monitoring and failover mechanisms.
• Integrate agents with third-party tools like Salesforce, SharePoint, Slack, and internal business systems.
• Create responsive, user-friendly frontend components using React.js or similar frameworks.
• Implement real-time interfaces using SSE or WebSocket for dynamic data flows.
• Use observability platforms such as LangFuse to monitor agent performance and interaction logs.
• Mentor junior developers, conduct code reviews, and help drive system architecture decisions.
• Collaborate with cross-functional teams (AI/ML, DevOps, Product) in agile environments

• 8–12 years of full-stack development experience, with modern frameworks including node.js, React etc.
• Strong experience with scalable backend services and APIs supporting data ingestion, transformation and analytics workloads 
• Proven experience building and deploying web frameworks 
• Strong understanding of and hands-on experience with agent-based systems, including:

• Demonstrated experience in integrating agents with third-party systems (Salesforce, SharePoint, CRMs, or similar).
• Frontend development experience using React.js, TypeScript, or other modern frameworks.
• Familiarity with agent observability tools such as LangFuse.
• Experience using developer AI tools such as GitHub Copilot, Winsurf, or equivalents.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.