Quality Engineer – Accessibility Focus (QE3)

The Quality Engineer III will play a critical role in ensuring our digital products are inclusive and usable for all users, including those with disabilities. This role requires a strong foundation in quality engineering, a deep understanding of accessibility standards such as WCAG, and hands-on experience with both manual and automated accessibility testing tools. The Accessibility QE III will work closely with cross-functional teams to identify, prioritize, and resolve accessibility issues, and will help drive inclusive design practices across the organization.

• Perform functional and automated accessibility testing across web and mobile platforms using assistive technologies such as screen readers (JAWS, NVDA, VoiceOver).
• Run and interpret results from automated accessibility tools (Axe, Google Lighthouse) and integrate findings into the development lifecycle.
• Collaborate with product managers, designers, and developers to understand requirements, acceptance criteria, and intended user experience.
• Write clear, actionable bug reports and accessibility tickets.
• Distinguish between WCAG violations, best practices, and usability concerns, and prioritize issues accordingly.
• Suggest practical, standards-compliant solutions to accessibility issues.
• Participate in design and code reviews to identify accessibility gaps early in the development cycle.
• Advocate for inclusive design and help teams understand the impact of accessibility on user experience.
• Mentor peers and contribute to accessibility knowledge sharing across teams.

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

• Bachelor’s degree in Computer Science/Information Technology or related [KJ1] field; or equivalent experience in software testing and accessibility.
• 4-8 years of experience in Quality Engineering or Accessibility Testing.
• Familiarity or proficiency in general automated quality engineering, including reading, writing, and executing automated tests[KJ2] .
• Knowledge of working with AI and AI tools.
• Strong general QE skills: attention to detail, creative problem-solving, requirement analysis, ticket writing, and clear communication.
• Familiarity or proficiency in general automated quality engineering, including reading, writing, and executing automated tests.
• Hands-on experience with functional accessibility testing and assistive technologies.
• Firm understanding of WCAG guidelines and accessibility principles.
• Familiarity with using at least one major screen reader (JAWS, NVDA, VoiceOver).
• Strong familiarity with ARIA roles, attributes, and semantic HTML structure.
• Experience using automated accessibility testing tools and interpreting their output.
• Ability to prioritize accessibility issues based on severity, impact, and user experience.
• Excellent written and verbal communication skills, especially when explaining technical issues to non-experts.
• Experience working in agile software development environments.

• Preferred Skills:
• Customer-facing or support experience.
• Certified for accessibility testing through the Trusted Tester Process & Certification Program.
• Experience presenting or training others on accessibility topics.
• Experience writing automated accessibility tests.
• Experience auditing wireframes and UX designs for accessibility.
• Understanding of inclusive design principles and cognitive accessibility.
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Experience in a SaaS environment.

• Accessibility issues identified and resolved pre-release.
• Team-orientation and collaboration.
• Reduction in customer-reported accessibility issues.
• Accessibility test coverage across platforms.
• Participation in accessibility reviews and knowledge-sharing sessions.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.

Here’s what you can expect as a India-based team member:

Flexibility & Balance

• Paid Time Off– Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Private healthcare benefits - Comprehensive coverage for you and your family.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  
• Fitness Reimbursement & Cycle Program – Stay active, your way.
  
• Critical Illness and Life Insurance Benefits

Family & Future

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Pension plan with employer contributions

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.