HR Generalist

PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.

The HR Generalist will be responsible for partnering with the HR team to provide general support to the daily operations of the global HR department. Participates in a variety of HR responsibilities and projects to elevate HR processes and enhance the employee experience.  This generalist will provider administrative support in the onboarding/orientation processes, employee engagement, policy implementation as well as overall HR projects.

#PuertoRicoCostaRica

• Manage employee inquiries including policies, procedures and general HR practices.
• Partner with the HR global team to assist in general HR projects
• Administer the leave of absence process in partnership with other HR Generalists for leaves globally
• Coordinate and implement process audits and HR process improvements
• Support with the coordination of company meetings and employee activities
• Assist with employee onboarding and offboarding processes
• Support employee engagement initiatives and company-wide events including the quarterly engagement survey, recognition platform and case management tool
• Organize, update, and audit employee file documentation and related initiatives. 
• Perform orientations, onboarding and new hire check-in. 
• Draft, revise, and format HR-related documents including presentations, policies, and internal guidelines. 
• Perform administrative duties, as applicable. 
• Support the HRBP team by gathering and summarizing HR data to provide insights on key areas such as engagement, training, and compliance. 
• Partner with HRBPs to conduct, record and evaluate exit interviews. 

• Knowledge/Skills/Abilities
• General knowledge of applicable employment laws and practices 
• Problem-solving and creative thinking skills
• Ability to work in fast paced environment with a growth mindset and flexible approach
• Demonstrated ability to work professionally and discreetly with extremely confidential information
• Strong relationship building and interpersonal skills
• Excellent written and verbal communications skills in English 
• Able to effectively communicate with all levels of the organization
• Intermediate to advance knowledge of Microsoft Office Tools
• Experience/Credentials:
• Minimum of three (3) years HR experience in a global organization
• Bachelor’s degree in human resources or related field

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.

Here’s what you can expect as a Costa Rica-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Private health, vision, dental and life insurance – Comprehensive coverage for you and your family.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family

• Paid Parental Leave - For both birthing and non-birthing parents.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.