Technical Product Owner 2

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Technical Product Owner leverages AI-driven capabilities to drive the cloud and platform roadmap across 1+ teams, ensuring execution aligns with infrastructure, security, automation, and operational best practices. Partnering with platform, security, and application teams through AI-enabled productivity and collaboration tools, the TPO2 keeps a globally distributed organisation aligned on standards through clear priorities, intelligent insights, iterative improvements, and outcome-focused backlogs. The role translates strategy into epics and stories, manages cross-team dependencies, and utilises AI-powered analytics to define, analyse, and report key performance indicators for global agile teams. By leveraging AI-powered productivity, analytics, automation, and decision-support tools, the TPO2 enhances backlog management, requirement refinement, engineering insights, documentation quality, reporting, forecasting, and data-driven decision-making.

• Servant Leadership:Act as a servant leader and champion of agile and AI-enabled ways of working across the teams, fostering a culture of continuous learning, innovation, data-driven decision-making, and responsible adoption of AI technologies to improve product delivery, operational efficiency, and business outcomes.

• Defining the Vision:

  • Serve as the primary owner of the product backlog for 1–2 teams.
  • Contribute to the creation and evolution of the enterprise roadmap in partnership with other product owners and engineering teams.

• Iteration Planning: Prioritize backlog needs and balance scope, budget, and time at monthly, quarterly, and annual planning cycles.

  • Leverage AI-driven insights and engineering metrics to support planning, capacity forecasting, prioritization, and roadmap decisions.
  • Utilize AI-assisted tools to support backlog refinement, story creation, requirement analysis, acceptance criteria generation, and identification of dependencies and risks.

   

• Driving Iteration: Use AI-enabled tools to analyse delivery trends, identify bottlenecks, assess risks, and recommend opportunities for continuous improvement and operational efficiency.
• AI-enhanced decision making: Leverage AI-powered analytics, predictive insights, and data-driven recommendations to support strategic decision-  making, prioritisation, capacity planning, risk assessment, and roadmap optimisation. Evaluate AI-generated insights alongside business objectives,      technical constraints, and operational metrics to drive informed product and delivery decisions.

• Communication:

  • Utilize AI productivity tools to create stakeholder updates, reports, presentations, summaries, and actionable insights from engineering and operational data
  • Effectively communicate AI-generated insights and recommendations to technical and non-technical stakeholders

• Agile Excellence: Fulfill the primary product owner role in all agile ceremonies and facilitate workshops with users and agile teams to drive alignment and learning.Leverage AI-assisted solutions to improve meeting preparation, action-item tracking, documentation, knowledge management, and team collaboration

   

• Toolkit: Introduce and champion effective tools and practices; proficiency in Jira and Aha! (preferred).Experience using AI-powered productivity and collaboration tools such as Microsoft Copilot, Cursor or similar platforms to improve planning, reporting, documentation, and engineering delivery effectiveness.

   

   

   

• 2 -5 years of experience leading platform engineers through successful product deliveries in an Agile environment
• Experience using AI-powered tools to improve productivity, documentation, reporting, backlog management, and stakeholder communications.
• Ability to evaluate and adopt emerging AI technologies and automation opportunities that enhance engineering team effectiveness and business outcomes
• Experience identifying opportunities to automate manual product management and operational processes using AI and workflow automation tools.
• Strong analytical skills with experience leveraging data and AI-generated insights to support decision-making and prioritization.
• Proven experience using AI-powered tools to measure, analyse, and report software engineering KPIs.
• Experience with global engineering teams, particularly with teams co-located in India and North America and/or Europe
• Excellent communication (verbal and written) skills for interacting with all internal organization, executives and business customer groups
• Ability to serve as the technical leader of a distributed, collaborative, and extraordinarily skilled Cloud Ops engineers.
• Experience training engineers in SDLC a plus
• Certifications (nice to have): Certified Scrum Professional - Product Owner or Certified Scrum Master (CSM)

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.