Product Owner 3

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Granicus is seeking a skilled Product Owner to join our engineering team and help build tools that transform how government works. As the Product Owner, you will gather business requirements from cross‑functional stakeholders, shape the product vision, and work closely with engineering to deliver high‑quality, customer‑focused outcomes.

You will define clear acceptance criteria, validate delivery outcomes, and manage a prioritized product backlog. In this role, you are expected to actively leverage AI capabilities to enhance product discovery, refine requirements, accelerate delivery, and improve decision making. This includes using AI to generate insights, analyze patterns, optimize workflows, and drive efficiency across the product lifecycle, while still applying strong product judgment and leadership independent of AI.

You are accountable for delivering roadmap concepts, maintaining product quality, and continuously identifying opportunities to incorporate AI‑driven innovation into both the product experience and internal processes. As a Senior Product Owner, you will balance AI‑enabled acceleration with the foundational skills of product strategy, stakeholder alignment, and disciplined execution.

• ​​Act as the agile product owner on engineering scrum team(s)  
• ​Own and prioritize the backlog for a feature area in collaboration with the Product Manager 
• Leverage AI tools to support backlog refinement, story creation, and prioritization decisions 
• ​Prioritize tradeoffs, clarify requirements and work to drive user stories to acceptance throughout the agile development lifecycle 
• Use AI to accelerate requirements definition, improve acceptance criteria quality, and identify gaps or risks early 
• ​Participate in sprint planning, review, and retrospective meetings and provide feedback to the team  
• ​Ensure acceptance criteria are clearly defined and verify that story implementation matches requirements  ​
  Drive projects to completion with a focus on efficiency, quality, and continuous improvement enabled by AI insights
• Maintain constant and transparent communication with the team and stakeholders
• Enable internal teams to support the product through clear documentation, knowledge sharing, and AI-assisted content creation

Experience using AI‑powered tools to accelerate product discovery, decision making, and execution. Strong exposure to AI‑assisted analysis, pattern detection, and insight generation across the product lifecycle. Ability to evaluate AI‑driven opportunities, understand model‑enabled behaviors, and incorporate AI‑supported forecasting, prioritization, and scenario modeling into product strategy. Comfort working with non‑deterministic systems, AI‑enhanced workflows, and emerging AI capabilities that influence customer experience and product quality.
At the same time, you bring the foundational product leadership skills needed to operate independently, make sound decisions, and lead teams without relying solely on AI.

Product Strategy & Prioritization

• Ability to prioritize product capabilities and features based on vision, customer value, business goals, technical feasibility, and AI‑driven insights

• Ability to operate confidently in a fast‑paced environment with shifting priorities

• Relentless commitment to prioritization grounded in both human judgment and AI‑supported analysis

AI‑Enhanced Decision Making

• Ability to use AI tools to evaluate customer signals, identify patterns, and surface insights that inform product direction

• Experience applying AI‑driven forecasting, scenario modeling, and risk analysis

• Ability to distinguish when AI adds value and when traditional product instincts should lead

Problem Solving & Analytical Thinking

• Strong problem‑solving skills with a detective mindset, using qualitative reasoning and AI‑generated insights to uncover root causes

• Ability to break down ambiguous problems using structured thinking supported by AI‑powered analysis

• Strong analytical skills and the ability to work independently or lead cross‑functional teams through complex decisions

Leadership & Influence

• Ability to influence without authority using data, narrative, and AI‑supported insights

• Ability to champion change and guide teams through evolving priorities and new technologies

• Ability to build strong working relationships across all levels of the organization

AI‑Enabled Collaboration & Communication

• Ability to leverage AI tools to streamline communication, documentation, and alignment across distributed teams

• Experience using AI to enhance clarity, storytelling, and cross‑functional understanding

• Ability to work effectively with distributed teams across time zones

Product Fundamentals

• Ability to flex between technical depth and business context, especially when evaluating AI‑driven features

• Passion for customers and delivering high‑quality user experiences, including those enhanced by AI

• Strong understanding of product development processes, tradeoffs, and lifecycle management

Experience & Qualifications

• 3+ years working with technical teams, product development, or product management

• Experience working with AI‑enabled workflows or AI‑driven product capabilities is a strong plus

• Experience with SaaS or web‑based products and modern product delivery practices

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.