Proposal Coordinator

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Proposal Coordinator plays a key role in supporting the development and submission of sales and marketing proposals. This position will work closely with other Coordinators and Proposal Managers to provide administrative assistance, helping organize proposal content, develop presentations, create proposal graphics, and manage the process from intake to submission. The Proposal Coordinator will assist in overseeing the development of proposal materials and collaborate with cross-functional teams, including marketing and business personnel, to ensure the timely and accurate submission of high-quality proposals.

RFx Activities

• Independently manage smaller proposals/renewals (typically up to $85,000 USD annual contract value though some deals may be quite larger), including creating project plans and assigning roles and responsibilities 
• Review RFP documents for compliance requirements and flag risks.
• Use Salesforce to delegate tasks to Contracts/Legal and to acquire technical solution support
• Compile qualification materials, graphics, and layouts to align with brand standards.
• Ensure delivered proposals are compliant and responsive to the agency's needs
• Ensure deadlines are met through strong task and schedule management

Writing & Editing

• Draft and/or edit sections of proposals, marketing content, and qualification materials including win themes and executive summaries (with the assistance of AI tools)
• Use Loopio to review and edit responses to technical questionnaires/related materials
• Demonstrate clarity, accuracy, and persuasiveness in written contributions.
• Maintain attention to detail in formatting, grammar, and compliance.

Tools & Process Management

• Demonstrate advanced skills in Microsoft Word formatting and layout.
• Use Salesforce, SharePoint, Adobe Acrobat, PowerPoint, and Excel effectively to support proposal production.
• Apply quality control checks to ensure proposal accuracy and compliance.
• Use proposal automation/content management tools such as Loopio or similar tools (like Qvidian).
• Use AI (CoPilot, Glean, Crayon, or similar tools) to automate portions of the response process (including writing, creating win themes, identifying discriminators, etc.), and use it to generate new content to reduce the time needed to craft responses.

Collaboration & Stakeholder Engagement

• Builds positive relationships with Sales, Renewals, Solution Consultants, and Contracts teams.
• Self-starter that can work independently and delegate & monitor tasks for other team members
• Communicates clearly about timelines, expectations, and deliverables.
• Handles feedback professionally, maintaining constructive relationships.
• Works effectively across time zones and under deadline pressure (primiarly support US time zones)

• Post secondary education in Journalism, Communications, Project Management or related field
• 2 years of strategic writing experience (including development of proposals/ templates, grants, executive summaries and/or technical / security specifications)
• 2 years of experience assessing, developing, and managing proposals for small to medium software and services opportunities
• Experience with state/provincial, municipal, or federal government procurement processes an asset
• Experience in a software or professional services industry considered an asset
• Advanced skills in Microsoft Word and experience with large and complex document formatting techniques
• Proficient with Microsoft Excel, SharePoint, Adobe Acrobat, and Salesforce or other sales CRM tool
• Microsoft Project and PowerPoint is considered an asset
• Strong business writing, editing, and communication skills
• Excellent attention to detail and a high regard for accuracy and quality
• Understanding of basic financial and legal terms and functions, along with experience working with budgets and schedules (e.g., Gantt charts)
• Strong interpersonal, organizational, and time management skills with the ability to work successfully in a fast-paced environment with changing workload demands

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.