Software Engineer 4

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Senior Software Engineer role at Granicus is for developers growing their technical and software development skills developing products in a SaaS based environment. This role requires strong software engineering expertise in a SaaS environment, with demonstrated ability to apply AI-assisted engineering practices, prompt engineering, and AI/ML integration patterns to improve development velocity, code quality, automation, and customer value across the Granicus platform.

This role requires strong software engineering expertise in driving innovation across our platform by leveraging AI-assisted engineering practices. and AI/ML integration patterns to improve development velocity, code quality, and customer value across the Granicus platforms through the adoption of AI-driven solutions. They take on challenging technical tasks and consistently make significant contributions to all areas of the Granicus product suite.  Software Engineers are proficient in multiple different technologies and gain on-the-job experience applying their knowledge and experience in improving the design and quality of our products. They understand the deployment process and support our applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team. #India

• Learn about and uphold the Development team’s core values: Test-Driven Development, Collective Ownership, Agile Development, and Egoless Programming 
• Write high-quality software using test-focused practices 
• Be a core contributor to Granicus's automated testing suites 
• Develop bug fixes and feature changes for at least one application within the Granicus product suite 
• Collaborate with your Scrum team, the Development team, and the broader Product Organization 
• Be a participating member of the broader Granicus technology organization
• Engineering Velocity: Accelerated delivery through AI-assisted development tools and practices
• Quality & Reliability: Improved testing, monitoring, and operational resilience through AI-driven SDLC practices
• Innovation: Introduction of AI-driven capabilities across the platform
• Customer Value: Reduced manual effort and enhanced accessibility and compliance outcomes through AI-enabled solutions

• Design, develop, and maintain scalable backend services using Ruby, Rails, PHP, REST APIs, GraphQL, Background Jobs, Delayed Job.
• Build and maintain scraping frameworks using Playwright, or similar technologies.
• Deploy multi-agent systems to production with robust monitoring and failover mechanisms.
• Create responsive, user-friendly frontend components using HAML, React.js, jQuery, CoffeeScript, Bootstrap or similar frameworks.
• Implement real-time interfaces using WebSocket for dynamic data flows.
• Strong testing skill using RSpec, Cucumber, FactoryGirl, Postman
• Mentor junior developers, conduct code reviews, and help drive system architecture decisions.
• Collaborate with cross-functional teams (AI/ML, DevOps, Product) in agile environments
• Strong database skill on PostgreSQL, MySQL, MongoDB, DynamoDB
• Good understanding of CI/CD pipeline, gitlab, github and DevOps.
• Good to have AWS, Docker, Kubernetes.
• AI Competencies -
• Productivity - Hands-on experience using AI-assisted coding tools such as Cursor, or similar platforms to accelerate development and improve code quality.
• Customer Value - Demonstrated experience in designing, building, or integrating AI agents and intelligent workflows will be highly preferred.
• Domain - Strong domain knowledge relevant to the product or industry context.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.